Manchester Unity Credit Union Limited Abbey House.32 Booth Street, Manchester M2 4QP Telephone 0161 233 2569 Fax 0161 233 2568
Authorised and regulated by the Financial Services Authority
Web Master rjbarlow@aol.com
Office hours Monday to Friday 9am - 2pm Leave a message on voicemail at other times,
and we will return your call
Frequently Asked Questions (FAQ) Are you like a bank? As a cooperative all our members are shareholders and so the benefits from successful growth of a Credit Union are more widely distributed than in traditional financial institutions. Is my money safe? We are authorised and regulated by the Financial Services Authority (FSA), just like any other bank. Our staff and Board of Directors are designated as ‘authorised persons’ by the FSA which means they undergo checks to protect you and your shares in the business, which are also kept in a separate Account. Important information about compensation arrangements We are covered by the Financial Services Compensation Scheme (FSCS) The FSCS can pay compensation to depositors if a credit union is unable to meet its financial obligations. Most depositors – including most individuals and small businesses – are covered by the scheme. In respect of deposits, an eligible depositor is entitled to claim up to £50,000. For joint accounts each account holder is treated as having a claim in respect of their share so, for a joint account held by two eligible depositors, the maximum amount that could be claimed would be £50,000 each (making a total of £100,000). The £50,000 limit relates to the combined amount in all the eligible depositor’s accounts with the credit union, including their share of any joint account, and not to each separate account. For further information about the scheme (including the amounts covered and eligibility to claim) please ask at your office, as above, refer to the FSCS website http://www.fscs.org.uk/ or call 0800 678 1100. What rate of interest do you charge? We charge 1% per month (12.7% Annual Percentage Rate (APR)). There are no hidden fees and we do not penalise you for repaying a loan early. Our speciality lies in offering the size of loans that the banks do not usually sell - those under £3,000. Please click here for a loan calculator. How much interest do you pay on savings? You receive a share in the organisation’s profits, rather than receive a fixed rate of interest. *This is paid as a percentage of your savings. Initially the return you receive may be less than The rates paid by the bank, but as the Credit Union grows so will your dividend. What identification do I need? Like any financial institution we need to have proof of who you Are and where you live. More information can be found by downloading a copy of our Application Form. These details are required by all financial institutions. How do I Join? Joining is simple. You can download an Application Form from this web site. Fill this in, sign it and send in to the office, together with your identification documents. Rather than sending Original documents, photocopies certified by you r District or Lodge secretary are acceptable. Does it cost money to join? There is an annual charge of £2 to cover our administration costs. You then need to make an initial share deposit. This could be as little as £5 or as much as £5000. Do I have to give notice to withdraw money? The Credit Unionaccount is a no notice savings account, but we Need time to process any share withdrawal request. After you Have filled in and signed a Share Withdrawal Form, we need to check to ensure you have enough money in your account and then draw up a cheque. We aim to get this done in 3 working days, but you should allow 5 working days. We would draw your attention that withdrawing shares loses the life insurance cover on them. You may find it preferable to apply for a loan instead, retain the cover on your shares, and your loan will also be protected by life Insurance. Can I withdraw cash from the Credit Union? At the moment ,no. For security reasons we issue cheques only. How do I pay into the Credit Union? You can pay in by standing order, cheque, or if there is a collection point in your area, by cash. How much can I borrow? Loans are based on your ability to repay. The Credit Committee will take into account your savings record, your income and expenditure and any previous loan repayments. Oddfellow members of at least 2 years membership must have saved regularly with the Credit Union for a period of 3 months. Members of less than 2 years membership will have to save regularly with the Credit Union for a period of 6 months before Qualifying. Do you use Credit Reference Agencies? A past difficulty repaying a loan or credit card will not prevent you from borrowing from us. We may use a credit reference agency to verify your identification and exposure to other debts. If you repay according to the agreement this may help your credit rating Ii the long term. What if I can’t repay my loan? We realise that things happen that make it difficult to keep up with repayments. The most important issue is to keep in touch - We can always look at rescheduling loans and coming to some sort of arrangement . As you are borrowing from other members we are obliged to protect their investment. We do take people to court to ensure that this money is repaid and we do enforce County Court judgments. Do you give debt advice? No. The Oddfellows have referral arrangements with Citizens Advice Bureau via a dedicated advice line. There are links to other agencies on our Useful Links page. Can juniors join? Junior Oddfellows in their own right may join as members. Juniors who reside in the same house as a member of the Credit Union, and are related to that member, may also join. We expect a regular deposit in respect of Junior members. This may not necessarily be monthly as is the case with adult members, but could be quarterly or annual lump sums, the stress being on regular deposits. It would help if this was indicated when making the first deposit. I am not a member - how can I become eligible to join? We currently have a facility whereby new members can join both the Oddfellows and the Manchester Unity Credit Union by paying A minimum of £7 per month, which entitles you to the benefits of Both the Oddfellows and the Credit Union. Contact us for details. Contact us if you have any further queries: Email: info@manchesterunitycu.co.uk Telephone: 0161 233 2589